Switching from Sim Local to PAYG sims

swan534
Visitor

Hi,

I am currently using a sim that I bought from the Sim Local store at the airport a few months ago. Up until now, it all worked fine. But I have just come to realise that with this Sim Local sim, it would not allow me to switch to other subscription packs or purchase add-ons. (I tried to switch to a new pack through 150, but it ended up renewing the current one). This is disconcerting as I plan to travel soon and may need to purchase additional add-ons for data and roaming. I am considering purchasing a new PAYG sim directly from EE. However, I am wondering f it is possible for me to retain my current phone number while doing so.

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

Once you bought a new EE PAYG SIM phone CS to move your SIM Local no. to it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JorgeIV
Explorer

Were you able to sort our your issue? Have the exact same issue right now

XRaySpeX
EE Community Star
EE Community Star

@JorgeIV : See my answer above to the OP.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you! How do I do that?

XRaySpeX
EE Community Star
EE Community Star

@JorgeIV : Pick up a phone & call the no. in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP