01-03-2024 08:58 PM
I would like to stop subscribing to a package using one of my numbers. Please tell me how to do this
01-03-2024 09:52 PM - edited 01-03-2024 09:52 PM
@stanislavzx Do you mean an add on ? If you do you can stop this via your account or my EE app it’s under add ons.
01-03-2024 10:03 PM
I would like to stop the entire package on one of the SIM cards. To avoid withdrawing money every month.
01-03-2024 10:15 PM
@stanislavzx -If you mean the PAYG Subscription packs, tenth item on that list -> Setting Up Card Payments on Pay As You Go | Billing Help | EE
01-03-2024 11:25 PM
@stanislavzx : Text STOP PACK to 150 from that no.
02-03-2024 10:39 AM
Thank you!!!
I received a response that the update date has been changed. However, the application displays the update date as March 18th.
02-03-2024 10:58 AM
What was the full response you received, @stanislavzx?
James
02-03-2024 11:19 AM
@James_B , sms: Hi from EE. We've changed your payment date as you requested. This also changes the date we send your bill and when your allowances refresh. Please visit ee.co.uk/billing to understand how these changes may impact your next bill. Thanks
02-03-2024 11:52 AM
Do you have a pay monthly, rather than pay as you go plan @stanislavzx?
James
02-03-2024 11:59 AM
@James_B yes, monthly.