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Smart Hub pro wont connect to video doorbell

Hey - some support in this would be great. Tried connecting my ring doorbell to my smart hub pro and it won't, it shows both the EE and Compatible wifi in the options for connection but doesn't connect following putting password in.I have gone out to...

Resolved! Free 'Calling abroad from the UK' add-on query

I have a 'Calling abroad from the UK' add-on, but it's not any of the 3 charged options - i.e. it's not 'The International', 'The International Extra', or the '£2.16 International Pass add-on'. No monthly charge is showing on my bill for this particu...

Conditional call forwarding

Hiwe have been using conditional call forwarding for a few years and have had no problem.in the last 6 months we have been having issues with this working.we have the iPhone 13pro on monthly business payment, if this phone is not answered it would be...

Coverage in Wheatley

Update: 18 March 2025 Over the past few days, our engineers have fitted the replacement part needed for the new mast and integrated the mast onto the network. The mast is now on-air restoring full coverage to Wheatley. We will continue to monitor per...

whatsapp

I have the same problem, although there is no option for a call, just an SMS. Tony

Hella chill skin, i’m never going to receive this promised reward

At this point i’m drawn to believe i was never going to get a code for this skin. after months of waiting and being patient, contacting customer services and receiving great help in these forum, EE have stopped contact with me and concluded my issue ...

Porting mobile numbers

Hi I have received my 2 SIM only SIM cards from EE, but need to transfer over my old BT mobile numbers. Can anyone advise now I port numbers from BT to EE please.

Making emergency calls on a tablet

I'm about to give up my landline, so I will rely on my mobile phone to make 999 emergency calls. I also have a tablet with a SIM, but as far as I know, it can't make calls—it's a data-only contract. However, when I hold the side button, an Emergency ...

Termination fee for upgrading

Been charged £156 termination fee even though haven’t terminated my contract just upgraded which said was free upgrade online , been on the phone to ee and was told nothing they can do.

Resolved! Loss of 5G coverage in NE4 9**

Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now, your coverage checker says 5g isn’t avai...

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