Roaming

Baz-onTour · ‎15-04-2023

Hi

I am on a PAYG unlimited plan - that tells me I have unlimited minutes and texts in the UK & EU. My data and texts are working- and I cannot make phone calls. I get a message telling me that I do not have enough credit. Yet everything else is working…
All advice is welcome on this!

XRaySpeX · ‎15-04-2023

Where are you & where are you calling?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Baz-onTour · ‎16-04-2023

Thanks for the reply!

I’m in Paris, trying to call New Zealand. I now have found that I need to add the EE rest of world pack, to get 100 mins of calling. Will be trying that soon! If no luck I will come back to these Community pages.