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Roaming

Baz-onTour
Explorer

‎15-04-2023 05:35 PM

Hi

I am on a PAYG unlimited plan - that tells me I have unlimited minutes and texts in the UK & EU.  My data and texts are working- and I cannot make phone calls.  I get a message telling me that I do not have enough credit.  Yet everything else is working…
All advice is welcome on this! 

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎15-04-2023 07:06 PM

Where are you & where are you calling?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Baz-onTour
Explorer
In response to XRaySpeX

‎16-04-2023 08:37 AM

Thanks for the reply!

I’m in Paris, trying to call New Zealand.  I now have found that I need to add the EE rest of world pack, to get 100 mins of calling.  Will be trying that soon! If no luck I will come back to these Community pages.

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