26-02-2024 12:03 PM
Hi, I cancelled my top up subscription and the usual top up amount has been taken today. How do I get a refund? I've called 150 and there are no options for this enquiry and I can't get through to a real person
26-02-2024 12:16 PM
How did you cancel your top up subscription?
26-02-2024 12:34 PM
Hi, I cancelled via the my ee app
26-02-2024 03:50 PM
Hi @Rob0101,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to look into this for you.
Just select the options closest to your query when you call.
James