Community Activity

Inclusive extras

I’ve just had a text message to say you’ve changed my inclusive extra, even tho I didnt ask for this, and noone asked me I took this contract specifically for the worldwide roaming and if this has now been removed, this isn’t the contract I’ve signed...

Idcormack by Investigator
  • 638 Views
  • 12 replies
  • 11 Helpful

£30 taken

Hi, I've also encountered a similar problem whereby I have ordered a pay monthly contract on a Samsung Galaxy S25 Ultra, the upfront payment has been taken, however I haven't received a confirmation email, so no tracking number, or order number, and ...

WiFi 6 or 7 adapter for PC/Laptop/MacBook

I am currently on BT with a Smart Hub 2 and considering upgrading my router to an EE Smart Hub Pro Router Tri-Band 6GHz 5GHz 2.4GHz (from eBay). When using this router, does upgrading your PC or laptop WiFi hardware to 6 (or 7) via a plug-in USB adap...

dazzlr by Investigator
  • 117 Views
  • 13 replies
  • 4 Helpful

Bioled twice

I an have xbox sub included in my contract. Since activating I have also been billed £14.99 a month. So essentialy in paying twice.Iv spoken to an ee representative who was pretty unhelpful and rude who told me I have to speak with Microsoft despite ...

LukeS88 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Coverage in South Norwood

Update: 6 March 2025 Over the past few days, our engineers have installed the transmission and integrated the mast onto the network. The mast is now on-air, restoring full service to the South Norwood area. We will continue to monitor performance in ...

Leanne_T by EE Community Support Team
  • 2614 Views
  • 28 replies
  • 9 Helpful