Missing credit

[wilco58]

I had £20.00 credit . £1.00 has been taken .. why ...?

[XRaySpeX]

@wilco58 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

[wilco58]

If tell me I'm down to £19.00 credit...Along with all, thd other stuff

[XRaySpeX]

Let's see all the other stuff.

[wilco58]

Why ..? It won't help 

[XRaySpeX]

OK, if that's what you think, I'll bow out.

[wilco58]

Ok here it is ..Thanks

Your current balance as of today 15:14 is £19.00. You have unlimited minutes, unlimited texts and 175.6GB remaining until 24/07/2025 for your £30 Plan. Your remaining data includes 2.6GB of rolled over data. Your last top up was £20.00 on 21/10/2024 at 23:25. For more info on your plans, add-ons or free boosts, go to the EE app or ee.co.uk

[XRaySpeX]

Thanks. You last topped-up last year yet you have a current £30 pack. Just to clarify, are you buying your packs with a Direct Card Payment?

Since Oct '24 have you made any International calls or texts to non-UK nos. or have you sent any MMS (Picture Msgs) incl. any texts with emojis? 

[wilco58]

The top up is credit.  I pay monthly by direct debit.....BUT I believe i did call, an international number .

[XRaySpeX · Accepted solution]

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@wilco58 wrote:

I believe i did call, an international number .

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That's probably where the £1 has gone.

International calls & texts to overseas nos. from UK can be rather expensive but EE has a add-on, for £2.16 pm for those on contract or free for some legacy PAYG, that can be applied for to give these calls & texts at a fraction of the standard rates. See The CALL ABROAD Add-on for Cheap Calls/Texts from UK .