Billing

[Dottys]

When will your billing on your app and the generic letters actually match up. You write to state I’m in credit and have nothing to pay this month , then in the next breath tell me you’re going to suspend my services. So far since renewing my business contracts I’ve had nothing but hassle.
 

[Linzi_H · Accepted solution]

Hi @Dottys 

Welcome to the community. 

I'm disappointed to hear that you're receiving conflicting information about your bills currently. 

The best thing to do will be to reach out directly to our business team. They'll be able to review your account and explain exactly what's happening. I'm confident this can be sorted out moving forward. 

Linzi