10-03-2026 11:27 AM - last edited on 10-03-2026 02:37 PM by Ali_A
I already had Netflix as part of package, I upgraded today & kept Netflix in package. I've just received an email from Netflix saying EE is not paying anymore so Netflix will start billing my card??
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10-03-2026 02:47 PM
HI @Coire2
Your Inclusive Extra should still be active after upgrading, however please check that Netflix is still selected as the option. You can do this by going into the "mobile Add-ons" section of your EE app.
Once confirmed Netflix is selected just visit Netflix on EE | Activation to connect the subscription back to your existing account.
Ali
10-03-2026 02:47 PM
HI @Coire2
Your Inclusive Extra should still be active after upgrading, however please check that Netflix is still selected as the option. You can do this by going into the "mobile Add-ons" section of your EE app.
Once confirmed Netflix is selected just visit Netflix on EE | Activation to connect the subscription back to your existing account.
Ali