Offers & Add-ons

Discussions around EE offers and add-ons

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The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by Grand Master
  • 60385 Views
  • 57 replies
  • 123 Helpful

Perks

I have a new nhs email address but my perks account is linked to my old one and I can’t remember my password, which gets sent to to the old email but it won’t let me register as it has my other details 

Resolved! Apple TV+ trial not working

I have been sent a text message from EE with a link to register for the 6 months free trial of Apple TV+. Selecting the link on my iPhone takes me to safari and then redirects to AppleTV. It shows a 'Cannot Connect' error. How do I get it to work? 

Resolved! NHS EE perk not working

Hello, I can't seem to get into my NHS EE perk - keeps saying I did not activate the link in time. Any help would be appreciated

BT Sport add-on

I have always had BT Sport as an add-on but since it is changing to TNT Sports I have switched my add-on to TNT but every time I try to watch it on my phone I have to go through the Discovery+ app and it says I have to contact my provider. So now I a...

Resolved! EE Free Google Pixel Buds with Pixel 7a

Hi I am hoping someone can help me with my query.I recently in the last few days upgraded my phone to the Pixel 7a as I saw via EE you could claim free Google Buds when purchasing this phone. Having now received the phone and having looked into this ...

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The BT Sport app is closing on 12th October

We want to let you know that on 12th October 2023, the BT Sport app will close.   As part of our partnership with Warner Bros. Discovery, the discovery+ app is the new streaming home for TNT Sports, replacing the BT Sport app. This means that to cont...

Christopher_G by EE Community Support Team
  • 4951 Views
  • 14 replies
  • 3 Helpful

Resolved! Office 365

Hello I have selected office 365 inclusive extra on TUESDAY and they told me you add on activation take place in 24 hours but still I didn’t receive any update regarding that my office 365 is activate or not because they don’t send me text and it sho...

amiash by Investigator
  • 130 Views
  • 5 replies
  • 2 Helpful

Netflix activation link

I chose Netflix as an inclusive add on and I received a link a while back, I was not ready to proceed with joining at that time. I have now clicked on the link had the normal message of its expired send a new link. I have pressed that and I have not ...

ktlj12 by Investigator
  • 167 Views
  • 4 replies
  • 0 Helpful