Offers & Add-ons

Discussions around EE offers and add-ons

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The Free CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69318 Views
  • 59 replies
  • 128 Helpful

Roaming pass

I have added roaming pass (£25) to my extras, however I still can see daily charg for using phone abroad, does this mean I need to pay both now? What is the point then to add the extra roaming pass ? The daily change cannot be removed. Any advice ple...

Natalja1 by Explorer
  • 525 Views
  • 5 replies
  • 3 Helpful

Resolved! Cannot cancel 250ROW add on!

I want to cancel 250ROW add on. I go into app MOBILE > ADD ONS (then shows active add ons) > SELECT “250 UK to ROW mins & SMS”  I then get the attached page with NO REMOVE BUTTON.  I have even checked the prior page listing all active add ons for a s...

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NHS Perks

Hi.  I am having problems logging into my EE perks profile to generate a code.  I clicked forgotten password and changed the password via the link.  This changes my EE account password not the perks account password.  Can anyone help please? 

Gemrye84 by Explorer
  • 181 Views
  • 2 replies
  • 1 Helpful

Credit unable to be used to purchase bundle?

How disappointing that I loaded credits with this service specifically so I could call internationally for my job search and now it appears my credits will be wiped out without this knowledge when purchased!  How nasty and ugly of this company! I wou...

Resolved! Addons available on Mp all rounder

I have 2 Sims One all rounder unlimitedAnd a MP all rounder I have game pass added on the main simI was hoping to add Apple music on the 2nd sim, but it's not showingIt's only showing Netflix and Google one ?Is this all that's available on a 2nd sim ...

Resolved! Upgrade Netflix to Premium

Good morning,I have activated Netflix as my inclusive extra. During the sign up process with Netflix, I attempted to upgrade this to Premium for £10/month, however 5 minutes later I received an emails saying “Your plan change has been declined”, and ...