Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 82134 Views
  • 59 replies
  • 129 Helpful

Resolved! Charged twice for initial add-on item fee

I recently bought a handheld gaming device, the lenovo legion go s, it said "pay today £10" so I paid that when I ordered it on the 31st of October. However, when I got my bill in November I was billed £22 for the item plus an extra £10 charge which ...

EE PERKS

I am trying to register for ee perks (and have verified my work e-mail address), but I keep getting told that my login credentials are invalid.  When I try to use the forgot password option, I don't get the promised e-mail.  I called 150 and spent 45...

ANTW1975 by Visitor
  • 228 Views
  • 1 replies
  • 2 Helpful

Resolved! Re: xbox series x with £160 ee game card

I have the exact same issue same deal. ordered on the 19/11  got the Xbox on the 20/11 but to date no EE GameCard. I have emailed the address on the game card site, sent in a complaint message to EE, tried  EE GameCard 59 150, called EE but got stuck...

Cripvw by Explorer
  • 381 Views
  • 3 replies
  • 1 Helpful

EE Perk Account Deactivated

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...

Alcocky by Investigator
  • 6997 Views
  • 71 replies
  • 6 Helpful

Resolved! Discount

I have an iPhone 14 contract. I did have an I phone 12 which was sim only I could not switch the iPhone off and it would not go back on, so I went to the shop and they gave me a iPhone 14 contract, I work in the NHS and get 20% discount can I have th...

vicky7 by Visitor
  • 295 Views
  • 1 replies
  • 0 Helpful

Resolved! URGENT

I previously requested a PAC code, but I wish to accept the retention offer you sent me for the £18 unlimited data SIM plan. Please help me activate this plan.

Rohella by Investigator
  • 320 Views
  • 2 replies
  • 0 Helpful

Resolved! Bt sport large screen

I have bt sport as a phone perk, and have tried to add the large screen to watch on my tv. I am now paying the extra £5 on my account, but I can’t seem to get any of the bt apps on my now stick or Xbox to work, when I try to log on they say to use th...