International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
I have activated this add-on and received the text message with registration link. But when I press the link I get a “Cannot Connect” from the app store. The add-on is shwoing as active in My EE
Hi, I have recently found the upgrade deal I like. Tried to log in to EE perks, and it said incorrect password. So tried password reset, it says email sent but not received. I looked on community pages and it mentioned speaking to web care team to ra...
Hi, So I selected Microsoft 365 as an add-on to my contract back in October 2022. The contract has now ended (September 2024) and I have left EE. I have just purchased a new laptop which includes a 1year subscription to Microsoft 365 but it keeps say...
Is anyone still waiting for the link to claim their Samsung ear buds? I ordered my S25 in Janiary, received a text on 4th February to say I was eligible and will receive a link to claim in 45 days but still not received this. I spoke to someone via c...
Hello I am.subscribed to TNT sports on my phone bill.I've a few SIMS and I've checked I'm accessing the right one both online and within the app.The problem is I can't see my subscription to actually manage, it's simply blank and wants me to take on ...
Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have tried a password reset but it still says deactivated. Thanks for...
I'd like to change my inclusive extra from Apple Music to Xbox GPU but all the other inclusive extra options are greyed out and cannot be selected. I've had Apple Music for nearly 60 days so should be able to change to another inclusive extra.Below m...
Why have EE removed the ability to have 3 inclusive extras on new full rounder plans, and removed half of the selection for all rounder plans. I used to be able to pick data pass, Apple Music, game pass, Netflix and a load more. Now only have 1-3 sel...
I’ve recently started a sim only with add ons. The add ons are there in My EE app but can’t activate them. I believe I should have had a text to do this from EE but haven’t. The sim has been active for a week. Any help? Thanks
Can a BLC discount be added retrospective? The cost is actually now horrendous and did not know this was an offer
