Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74628 Views
  • 59 replies
  • 128 Helpful

Active Add Ons (mobile)

I have logged into my account on my phone and a desktop and despite it saying I have 8 active add ons.  When I click on the link to see what they are.  The link takes me to a blank page.I am looking to confirm that I have free roaming.Can anyone help...

erirose by Visitor
  • 218 Views
  • 1 replies
  • 1 Helpful

Resolved! Google 1 premium add-on

Hi ,I’ve been using the free Google 1 , with the 15G storage .I have signed in and activated the Google 1 premium  but my Google 1 account still shows my free 15G storage and not the new 2 TB storage.How long does it take to actually activate and sho...

xMezzy by Investigator
  • 786 Views
  • 8 replies
  • 5 Helpful

Scam Guard Dark Web Monitoring

  I activated this addon, not sure if this works, last time I tried when it was launched, upon activation I received SMS and sms link redirects me to enter mobile number and OTP but both links are not working and showing me same errors.  

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Rky by Prodigious Contributor
  • 359 Views
  • 3 replies
  • 4 Helpful

Resolved! Netflix

I’ve been trying to set up my Netflix account since the beginning of May. However, every time I click on the link, I get the message: ‘We are experiencing technical problems right now. Please try again later.’ I’ve tried multiple times over the past ...

celinaa by Explorer
  • 356 Views
  • 2 replies
  • 3 Helpful

Perk

I am trying to get the blue light card discount but I don’t have id or work email, sent a picture of the blue light card but it got rejected. Is there anything I can speak to or send instead?

Resolved! Scamguard / Dark Web monitoring

How do you edit the number etc you’ve added to the dark web monitor.  I did get an initial sms with a link but I can’t find that.  Logging onto my account I can only see an option to remove Scamguard.  thanks. 

lwuxb by Visitor
  • 649 Views
  • 1 replies
  • 1 Helpful

Resolved! TNT sports

I brought a tv on a plan with 12 months of tnt sport! How do I activate the offer? 

Tim111 by Investigator
  • 309 Views
  • 1 replies
  • 2 Helpful

Resolved! EE Perks

HelloI am trying to do phones upgrades for my wife and I. We qualify for an EE Perks account through her work which we've used on the last 2-3 upgrades.I've gone to get codes and it states the account need re-validating due to time past. No problem.F...

LSully7 by Visitor
  • 272 Views
  • 1 replies
  • 1 Helpful

Resolved! 125GB SIM

HiI am looking at the 125GB SIM plan with a 24 month contract but it's not clear as to whether this is an allowance of 125GB of data each month or a total of 125GB across 24 months. Could you clarify?Cheers, Gautham