International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
I spoke to an EE telephone advisor who offered me an upgrade deal on 5G Smart Hub (unlimited). They couldn't match Vodafone or Threes deal, however they were willing to waive the upfront cost and take 10-15% off the online advertised monthly bill.I w...
On May 4th 2025 I got a free TNT Sports Subscription following an upgrade. EE sent me a text (from 150) saying to activate, go to link ee.co.uk/tntsports. This is no help whatsover. And states I have nothing to activate. That was on the app, and I ha...
Hi. I have both EE mobile and Broadband and I decided to get game pass, however I am trying to activate the add on and it keeps saying technical issues and to try again later, this is the case no matter how long I leave it. I don’t want to start payi...
I have upgraded to an s25 which had an offer for a free samsung watch - this link has now disappeared, please advise
When does £29 Full Works Promotion (original price £48) end?
Hi. Upgraded phone with Apple one+ including free Apple Music. Not received text yet from Apple Music (been 2 days). Set up in EE app and lost all my family sharing accounts. Had to replay Apple Music. Can’t access benefit as Apple says EE haven’t gi...
Hi. I want to subscribe to the Apple one offer which includes iCloud 50Gb. I already pay for iCloud 50Gb , so do I have to cancel this before signing up for the ee one or can I cancel it after? Will I lose any files I already have backed up when I c...
I have the full works plan and have chosen netflix as my added extra and had no adverts for the past 18 months on the basic package. Adverts are now appearing. I have checked the EE website and it appears this has changed and the base package now inc...
As above... how do you do this??Putting aside the situation, EE customer service advice that "a EE store" is nothing to do with EE,as the stores are franchises. EE customer service, says I should take it up with the store manager, and there is nothin...
Hi im having trouble finding my invoice number for the phone I have ordered Do they make it so hard to find it to stop you claiming the free item ?
