Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 79167 Views
  • 59 replies
  • 128 Helpful

Resolved! Refer a Friend

HiI just joined EE and in the welcome email (from noreply@ee.co.uk) there's a section that says: "THANKS FOR JOINING US. We’re so glad you’ve decided to become a customer. Now you can refer other people to join us and earn yourself, and them, a £25 A...

Resolved! perk code not working for upgrade

I am trying to upgrade my phone and have revalidated my ee perks account and generated a perk code but it says invalid when i try to add it. I noticed it says i have one active discount already but this will be for my old contract which expiring.Any ...

jamie303 by Visitor
  • 295 Views
  • 1 replies
  • 1 Helpful

Resolved! Cannot cancel 250ROW add on!

I want to cancel 250ROW add on. I go into app MOBILE > ADD ONS (then shows active add ons) > SELECT “250 UK to ROW mins & SMS”  I then get the attached page with NO REMOVE BUTTON.  I have even checked the prior page listing all active add ons for a s...

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Resolved! EE Perk Code doesn't work

I am trying to upgrade to either a new phone or a new sim only plan but the EE Perks code say its invalid. I just generated the code so how can it be invalid? I have tried typing it in and also copy and paste to no avail for both device contract and ...

NHS EE Perk

I am trying to request a new code and getting the following error message?Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representativeDoes anyone know what the issue is or how to resolve th...

asifm786 by Explorer
  • 450 Views
  • 5 replies
  • 0 Helpful

Resolved! Netflix Add On

I recently moved to EE and part of my monthly billing includes a Netflix Premium add on. However when I try to find this on the EE app it only allows me to choose Apple TV or Discovery Sports. How do I access the Netflix add on?

Cannot turn off auto-renew

Hi,I have a HayU subscription I would like to turn off. I have attempted to toggle the ‘auto-renew’ function off for the subscription on app and website but I keep getting an error and it will not allow me to turn it off.Could somebody please assist?

NHS ee perk

Cannot generate an eeperks nhs discount codes even though. It says unable to retrieve code. Can anyone help?

EE Perks Revalidation Challenge

Hoping someone can help here, please - I notice that @Debbie_G has been really helpful with similar enquiries. I’m looking to upgrade my phone and tried to log into my EE Perks to get a discount code. It asked me to revalidate and sent a message to m...

colinjo by Explorer
  • 273 Views
  • 1 replies
  • 1 Helpful