Managing subscription

KhushiD · ‎12-09-2025

How do i manage my current subscription? Where i can find full details about my current subscription. How do I renew or not renew it? The terms and conditions. In case i don’t want to continue after my current plan or choose a different plan, what do i need to do?

thank you.

XRaySpeX · ‎12-09-2025

@KhushiD : You can find this info in your MyEE a/c.

When you top-up enough your pack will renew. Conversely you can simply stop the pack by not topping-up.

You can change your by texting ALL PLANS to 150 & select one you like.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎12-09-2025

@KhushiD : You can find this info in your MyEE a/c.

When you top-up enough your pack will renew. Conversely you can simply stop the pack by not topping-up.

You can change your by texting ALL PLANS to 150 & select one you like.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP