I ordered a 5 pound pack I don't want hoe do I cancel it so my 15 pack starts da
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21-02-2025 09:40 PM
I ordered a 5 pound pack of data I don't want how do I cancel it so my 15 pack starts today please many thanks
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21-02-2025 11:34 PM
@Whateverjusthel : If you've already bought the £5 pack, you got it & you can't undo it. If you want to replace it now, rather than wait for it to expire, then text STOP PACK to 150, top-up to at least £15, buy the £15 pack by texting PACK15 to 150 & then text NOW to 150.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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21-02-2025 11:34 PM
@Whateverjusthel : If you've already bought the £5 pack, you got it & you can't undo it. If you want to replace it now, rather than wait for it to expire, then text STOP PACK to 150, top-up to at least £15, buy the £15 pack by texting PACK15 to 150 & then text NOW to 150.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
