21-02-2025 09:40 PM
I ordered a 5 pound pack of data I don't want how do I cancel it so my 15 pack starts today please many thanks
Solved! See the answer below or view the solution in context.
21-02-2025 11:34 PM
@Whateverjusthel : If you've already bought the £5 pack, you got it & you can't undo it. If you want to replace it now, rather than wait for it to expire, then text STOP PACK to 150, top-up to at least £15, buy the £15 pack by texting PACK15 to 150 & then text NOW to 150.
21-02-2025 11:34 PM
@Whateverjusthel : If you've already bought the £5 pack, you got it & you can't undo it. If you want to replace it now, rather than wait for it to expire, then text STOP PACK to 150, top-up to at least £15, buy the £15 pack by texting PACK15 to 150 & then text NOW to 150.