cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I contact EE for help. Email would be the best if possible.

MustardC
Contributor
Contributor

I can't get into my PayPal account as it is trying to send a 2FA to my EE number. My EE nuumber is either paused or disabled. I just added £5 of credit and got a txt saying it was applied. I can't send or receive a txt. Send or receive a call. I tried to call the help line from another phone, it asked me to enter the number I wish to discuss, then tells me it isn't in the list.

I appear to be completely locked out of paypal and EE. Mint.

Any ideas appreciated,

Thanks.

13 REPLIES 13
MustardC
Contributor
Contributor

Got an Email, everything is sorted. Apparently the number was paused and should have automatically un-paused when I put the credit on it. For some reason it didn't.

 

 

Katie_B
EE Community Support Team

Thanks for coming back and letting us know @MustardC

Katie

Goitom1
Visitor

Hello please can u help me 

XRaySpeX
EE Community Star
EE Community Star

@Goitom1 : With what? Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP