Hi, ee are incorrectly threatening to disconnect my number due to a lack of chargeable activity. I last used the number to send a chargeable text messages in January.
150 and the other numbers will not connect for some reason so I have been unable to contact Customer Services to discuss the issue.
In an effort to resolve the issue myself and keep the number I have had with ee/tmobile for over 20 years, I have purchase a recurring monthly pack. All now seems OK, but I am unable to confirm anywhere that the hibernation/deletion has now ceased.
Does anyone know whether this will stop the process of deleting my number?
Please help, I really dont know what else to do.
