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Data switch off?

Kimsky66
Visitor

‎21-09-2024 03:57 PM

I use my PAYG mobile to pay for parking with JustPark, and for authentication texts at work. That's it. I have had no issue for 9 months, but was unable to pay for parking for the last few days due to "no internet available". I've changed nothing on my phone, my colleagues are able to pay so it's not a network issue. I have credit. I have never needed to buy an "add on", I wouldn't need anything approaching £10 per month. What have EE done?  It is not allowing me to use mobile data anymore. No notice, no nothing. Anyone shed any light please?

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎21-09-2024 09:44 PM

Do you have an active pack? W/out a pack or data add-on you can't use data & therefore the JustPark app. You can't buy data directly out of your credit.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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