01-08-2024 12:39 PM
Hi,
I'm going to order a free EE sim with no credit so I can check coverage in my area.
Will I be able to call EE customer services without credit? This should allow me to see the reception strength & test coverage.
What about receiving calls? Will that work without credit?
Thanks.
Solved! See the answer below or view the solution in context.
01-08-2024 06:38 PM - edited 01-08-2024 06:39 PM
Calls to 0800 numbers are free from all UK phones, and do not require credit.
Calls to any other number would require credit, PAYG SIMs often come with an initial token credit amount to cover this scenario.
01-08-2024 12:45 PM
Calls to EE-CS from PAYG lines are free for the IVR, but 25p/call for speaking to an agent.
Receiving calls should work without credit, once your SIM has been activated by an outbound call.
01-08-2024 01:22 PM - edited 01-08-2024 01:23 PM
No, @aer0tek , calls to CS on PAYG cost 25p per call. Receiving calls & texts are free.
01-08-2024 06:01 PM
>>Receiving calls should work without credit, once your SIM has been activated by an outbound call.
Hello Bristolian,
How would I make an outbound call without credit?
01-08-2024 06:38 PM - edited 01-08-2024 06:39 PM
Calls to 0800 numbers are free from all UK phones, and do not require credit.
Calls to any other number would require credit, PAYG SIMs often come with an initial token credit amount to cover this scenario.
01-08-2024 06:40 PM
Call a free no. but it's not necessary.
01-08-2024 06:42 PM - edited 01-08-2024 06:43 PM
@bristolian : Free PAYG SIMs come with no token credit. They come with a token amount of data, 50MB I think..
01-08-2024 06:47 PM
Ah, OK. Didn't think of that.
Thanks.