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Community Activity
Pay as you go
I topped up 10 pounds today fir pay as you go, but don't seem to have data. Why is that? Thank you!
Account Closed Error
Hi.I currently have an EE Full Fibre Gigabit account and would like to add a SIM Only Unlimited Essentials to the account,However when trying to add the mobile plan to my account I'm met with an "Your account's closed" error.I had a SIM plan with EE ...
Upgraded to Apple one from just Apple TV+, now Apple TV+ keeps saying i need to
Decided to upgrade to get the Apple one subscription for £5/month instead of just getting the free Apple TV+, however when i switched over, I’ve now lost access to Apple TV+ and it keeps saying that i need to renew. I have checked my subscriptions an...
Meaningful Credit Check information
Does anyone have clear information on what information is requested and validated with a credit check? I've attempted to purchase an iPhone 15 Pro MAX with a Pay Monthly All-Rounder SIM. The request was declined, citing that my credit check failed....
How to Contact EE by Email?
Hi everyone,I hope you’re doing well. I’m currently outside the UK and I want to get in touch with EE customer service, but unfortunately I can’t call them at the moment. On the EE website and app, I only see a phone number as a contact option — no e...
Broadband Renewal Cost
Happy to sign up for a new contract, but EE are telling me it will be £5 more than new customers are charged? It's that right? I cannot take advantage of the current offers on the website by entering a new contract? What a throw away society.
EE Smart Hub Plus and Wirelesss Extenders
I currently have BT Broadband 70MB delivered over copper. The circuit is delivered from a telegraph pole into my loft extension eaves, where the router and a switch is placed. I then distribute hard wired ethernet connections via a patch panel to dat...
NOT WORKING! - Upgrade to iPhone 16 Pro Max with NHS Discount
I spoke to someone at EE customer services a few weeks ago when I went to upgrade my current iPhone 15 Pro Max 256GB to the iPhone 16 Pro Max 512gb with the full works data plan.My wife is a nurse and got me an NHS code from the EE Perks website. Whe...
Resolved! how to claim my fitbit with a pixel 9
Cant find a link to claim my fitbit, any ideas?
Can't activate my Google AI Pro
Hi, I've not been a EE customer for long. I joined a week ago and since then I am trying to activate my Google AI Pro add-on with no success. I am on a Unlimited Full Works Plan. For the past week I tried to activate my add-on through the app/website...
