I've had a £1 weekly talk and text PAYG pack for over a decade. Yesterday the pack wasn't renewed, despite having credit available.
My local EE shop didn't know why this was happening so suggested I call EE direct. Nice chap from EE told me I wasn't the first call that day about the issue and the £1 talk and text pack has been discontinued, literally overnight.
He explained EE didn't need to give notice as it was PAYG. This doesn't seem right at all on many levels. I had no choice to switch to a monthly PAYG scheme, which I agreed to try for one month. It strikes me customer loyalty means nothing to EE.
