Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 13132 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9234 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 36781 Views
  • 27 replies
  • 21 Helpful

Resolved! PAYG Receipt

Hi I have topped up my payg broadband online and need a receipt for the top up (doesnt need to be vat) how do i get this, i cant seem to find anything that tells me.thanks

bensarge by Visitor
  • 994 Views
  • 9 replies
  • 10 Helpful

Number PAYG top up

I have set up and paid into my new number and waiting for me old number to transfer, will the top up and direct debit transfer over also please. 

Calls are barred - pay as you go

Hi. I have a EE pay as you go SIM card but it’s not allowing me to make any calls or texts. It’s saying calls to this number are barred. I can’t even dial the number to get through to customer services. How do I get myself unbarred? I have credit on ...

MsLee by Visitor
  • 309 Views
  • 1 replies
  • 1 Helpful

Problem

Help. I bought a card with £10 topped up to buy an internet package. however I keep getting an error. How can I submit a refund request?

Patry by Visitor
  • 249 Views
  • 1 replies
  • 1 Helpful

Adding a new visa debit card

Im trying to top up my card and Im trying to add a new Visa debit card as my old one expired but the card No. field doesn't work??? So Cant make a top up