Other phones & Devices

I would like to cancel the contract which has come to an end for the table

I would like to cancel the contract for the table number xxxxxxxxxxxx contract but keep the phone and have your best price for the existing mobile phone xxxxxxxxxxxx. Thank you [Mod edit: Please do not share personal details as your posts are visib...

Resolved! What to do with discontinued EE signal box?

No advice from EE what to do with these discontinued EE signal boxes? Do they want them back, can other countries use them? Answer is needed from EE.

Smart phone

Could you buy a smart phone for just phone calls without having to have the internet?

Cannot Unlock Phone

Hello, I have recently switched over to SMARTY in order to get a better deal, as my mobile contract with EE ended recently and I decided to get one of their SIM-only contracts. I changed over my number to my new SIM. I have found, by putting my new s...

Resolved! Access text messages online

I’d like to know if I can access my EE text messages online from a laptop as I do not have my phone with me. I’m on a contract with EE.

Unlock failing

I'm attempting to unlock my phone using the ee website and unlock procedure. However, after inputting the IMEI at stage 1, the website responds with an error message, telling me there's a problem at their end, and asks me to try again later. I've re...

Phone Unlocking

Hello We are a small business that deals with smartphones. We now unlock them and use the dedicated unlock area of the EE website. Why does it ask me for additional information such as my name, email and contact number on certain smartphones? Many t...

Upgrade handset only

Hi, I wat to buy a google pixel 6 handset outright, can I do this instore and will I get a trade in for my current phone?

Phone for old person

My mother had a PAYG (with another network) on an old Razr. She knew it and was able to use it. Earlier this year I set her up with an EE subscription so she wouldn't run out of minutes - dementia means she cannot manage a topup any more and I was wo...

Adding data plan to watch

Hi, I'm trying to add a data plan to my watch, it says oops error 212. CS seemed a bit clueless as to why its happening and assumed it was cause I had a cancellation for an apple watch going through. That's all done and I still can't add plan to watc...

Other phones & Devices

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