Other phones & Devices

Galaxy watch 6 purchased and sent with a physical sim

Hi, 3 days ago I purchased the Samsung galaxy watch 6 on a personal paired plan with 4gb of data for £14 on a two year contract. I received my watch the following day inside the package was a physical sim card but there is no where to place the sim c...

Faulty NReal AR Glasses

HI - I bought some NReal AR Glasses from EE in July last year.  I've been really happy with them but they developed a fault around 4 months ago - the glasses only work for about a minute before they switch off.  I was hoping it was a software issue a...

Re: Unlocking EE Phone

Hello - I need to unlock my old phone too but am not outside the country so can not call 150. What do I do please? 

Plantation 5

Just bought a ps5 from EE. 6 weeks later it’s not turning on. Has anyone else had an issue and who did you deal with?

Unlocking Orange locked Philips Savvy

I have a Philips Savvy locked to Orange, lost the SIM many years ago. When I turn it on it asks for an SPCK code, is there anyone I can contact to either get this code so I can use an EE SIM, or to unlock my phone so that it isn't required?

Repair Tracking

I took my phone into the EE shop 5 days ago, they had to send to another branch for repair. On the tracking, it's still showing as "awaiting device". I appreciate I took it in on a Saturday, just wondered how long does it usually take for them to rec...

Glasses

Lightphone III for the weekend, iPhone & Cellular Watch for workweek

Hi there. I recently ordered a Lightphone III. Is it possible (or any way of) to have it along my iPhone and Apple Watch Cellular ideally all on eSims. I know there’s some interference with one same line being linked to multiple devices, but maybe is...

Can't send text messages.

I have a basic Doro phone.  I can make phone calls and receive text messages.  For the last few weeks I've been unable to send text messages.  Message not sent.