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Wi-Fi voucher account

almir
Explorer

I have a problem with my Wi-Fi voucher account. I can only connect to the Wi-Fi from one device. If the phone is connected, then the laptop or tablet is no longer connected. It gives a password and login error. What should I do with this?

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

What's a "voucher account"? Are you just meaning Broadband? If so is it fixed or mobile BB? Which router have you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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I mean this 

[Mod edit: Image rejected due to it containing personal information.]

XRaySpeX
EE Community Star
EE Community Star

Oh, you are connecting to the public EE WiFi network. I don't know whether it only allows 1 connection at a time from the same user.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP