Other phones & Devices

Repair Tracking

I took my phone into the EE shop 5 days ago, they had to send to another branch for repair. On the tracking, it's still showing as "awaiting device". I appreciate I took it in on a Saturday, just wondered how long does it usually take for them to rec...

Glasses

Can't send text messages.

I have a basic Doro phone.  I can make phone calls and receive text messages.  For the last few weeks I've been unable to send text messages.  Message not sent.

Transfer SIM to new 4G Doro 6820, need to keep all texts on old 3G Doro 6620

Hello all,Hope you can help.My elderly mother has an old Doro 6620 Unlocked 3G phone, which now struggles to find a 2G signal/function now that 3G coverage has been turned off in our village. Due to this we have purchased a Doro 6820 Unlocked 4G phon...

Wi-Fi voucher account

I have a problem with my Wi-Fi voucher account. I can only connect to the Wi-Fi from one device. If the phone is connected, then the laptop or tablet is no longer connected. It gives a password and login error. What should I do with this?

Google pixel over inflated repair cost

Hi, I have sent my google pixel off for repair. The handset had multiple problems - when making calls I can hear the caller but they cant hear me, then the call will drop out, the phone will not connect to 4g so when not connected to the wifi there i...

phone too old to be unlocked

So I have this old Motorola flip, and it's locked to orange UK. so I requested an unlock code on the EE website and it made me enter extra info and stuff. I then received an email saying that they cannot unlock the phone due to the age of the device....

Alexa has stopped working.

I have been using alexa with ee on my echo devices for years. I just renewed my contract and I don't know if it's a coincidence  but my amazon echo devices no longer ring.This happened once before in 2022 and EE sorted the issue. I have disconnected ...

personal details

guys help it doesn’t send me the code to put in the number section for in my personal details place i don’t know why