Cancel my watch contract

[EVERTON66]

I been   on phone 2 u about  my bill he informed me about  5 pounds  a month for watch I asked  2 stop it because  it stop working  he told me it on constant till next May I wasn't told about any constant bed news from ee not telling  me about it 

[Northerner]

Hi @EVERTON66 

You can only have a watch contract on a smart watch. You must have set this up. 

If you want to end the contract you will need to pay a cancellation fee. 

Thanks 

[EVERTON66]

I on phone 2 u on Saturday  ask about  my bill he told me that my watch 5 pounds  a month  contract  I told him I did not know anything about £5 a month  contract  so I asking  him 2 stop it because I did not know about  any contract  so I asked  again can u just stop it  this is bad news  not know anything about contract thanks Stephen 

[Chris_B]

@EVERTON66   This is a public forum that has no access to your account so unfortunately nothing about your request can be achieved by you asking on here.  You need to speak with customer services. 

[Li51]

Hi, please can I cancel my Samsung galaxy watch 4. It expires today 24/11/2024

[Mod edit - telephone number removed. Please do not post personal information in the community]

[Michael_D]

Hi @Li51 

Welcome to the community.

We don't have access to your account here on the community so you aren't able to cancel here.

If you give our customer service guides a call, they can put the request through to cancel, which would require 30 days notice.

Michael