Samsung water in the port error

[Weejulz208]

Hi 

Hoping somebody could advise me on this issue before I pull my hair out, I changed my old Samsung that was displaying this error "water in the port" as I thought the phone was just old and it got to the point it wouldn't charge. I upgraded my phone to the S24 FE and 2 months in this is happening to this phone as well!! Changed chargers, cleared my usb settings and it seems like it's now an issue a lot of people are having with Samsung devices going by Google. Anyone any suggestions please to help me. TIA

[Northerner]

Hi @Weejulz208 

Do you use the device in a humid, warm environment or hold it for extended periods, keep it in your pocket.  

I have to say I have never encountered this on any Samsung devices. 

Thanks 

[Weejulz208]

@Northerner 

Thank you for your reply, Any of these things I don't do. I really don't understand it and I have always have had samsung phones with no issues at all, I could leave the phone sitting if I'm busy etc and come back and it says water in the port. Very frustrating as it is new 😔

[Ali_A]

@Weejulz208 

With your new phone are you also using a new charging cable, or the same one you used with previous phone? 

Ali