Other phones & Devices

Faulty NReal AR Glasses

HI - I bought some NReal AR Glasses from EE in July last year.  I've been really happy with them but they developed a fault around 4 months ago - the glasses only work for about a minute before they switch off.  I was hoping it was a software issue a...

Re: Unlocking EE Phone

Hello - I need to unlock my old phone too but am not outside the country so can not call 150. What do I do please? 

Plantation 5

Just bought a ps5 from EE. 6 weeks later it’s not turning on. Has anyone else had an issue and who did you deal with?

Unlocking Orange locked Philips Savvy

I have a Philips Savvy locked to Orange, lost the SIM many years ago. When I turn it on it asks for an SPCK code, is there anyone I can contact to either get this code so I can use an EE SIM, or to unlock my phone so that it isn't required?

Repair Tracking

I took my phone into the EE shop 5 days ago, they had to send to another branch for repair. On the tracking, it's still showing as "awaiting device". I appreciate I took it in on a Saturday, just wondered how long does it usually take for them to rec...

Glasses

Lightphone III for the weekend, iPhone & Cellular Watch for workweek

Hi there. I recently ordered a Lightphone III. Is it possible (or any way of) to have it along my iPhone and Apple Watch Cellular ideally all on eSims. I know there’s some interference with one same line being linked to multiple devices, but maybe is...

Can't send text messages.

I have a basic Doro phone.  I can make phone calls and receive text messages.  For the last few weeks I've been unable to send text messages.  Message not sent.

Transfer SIM to new 4G Doro 6820, need to keep all texts on old 3G Doro 6620

Hello all,Hope you can help.My elderly mother has an old Doro 6620 Unlocked 3G phone, which now struggles to find a 2G signal/function now that 3G coverage has been turned off in our village. Due to this we have purchased a Doro 6820 Unlocked 4G phon...