PAYG roaming in France not working - can receive EE texts but cannot send SMS,

[liqin0619]

I am using EE PAYG.

The SIM worked normally in the UK.

I am now in France.

The SIM registers on Orange France and shows roaming.

I purchased the EU roaming pass.

I tested the SIM in multiple phones.

I can receive EE service texts but I cannot send SMS, use mobile data or make outgoing calls correctly.

Could someone from EE please check my roaming profile?

[Chris_S]

Hi @liqin0619 

Thanks for getting in touch with us here in the EE Community.

Could I confirm that you've added either the Roam like Home for 24 hours (£2.50 a day) or the Roam like Home for 7 days (£10 for 7 days)?

Could you try toggling through the available networks, then select another network to see if that helps please?

Chris S

[XRaySpeX · Accepted solution]

This user discussion forum can have no access to your specific account. You need to raise this with CS.