Thank you, Peter, that was my understanding too, but it does not seem to reflect in reality.
Yesterday I was referred to a person in a "higher up" (?) department that the usual guides (who I must say have all been extremely helpful and tried their very best). He went through the same things and tried one last time but it did not work so when he phoned back later in the day he cancelled my watch line and promised a refuned of the month I have paid up front.
I had previously had a Sumsung 7 watch and hit the same issue, so sent it back to swap for the Google one on the assurance of the manager of my local EE store that the google one will work with anything !
The watch (if it will ever work!) is the perfect answer to a safety at work concern where I cannot always carry my phone, so I don't want to give up. I'm afraid my next step is to move to a different network and see if it will work there. Failing which I might have to swap my handset to a Pixel one. But really don't want to spend more money and find it is still a problem at the EE end. Sorry, not being rude, and I appreciate all the hours of help I have had from the guides, but this feels like an EE problem rather than a Google problem, as everything else works except the mobile data ?
