23-07-2026 07:37 AM
Having moved to EE, I need to get my watch paired. I go onto my phone, watch app, mobile service then set up mobile service.
Firstly, the set up wants me to log in, yet the autofill doesn’t work, when I input my emails and password it doesn’t recognise my password. So, I reset my password, I go through your the next step where it tells me it will be £7 but I get no option from there.
I come back out to start again and lo and behold, my password doesn’t work!!!
This is so frustrating.
23-07-2026 08:14 AM
@SharkyYNWA You can get your user name and password to work if you hold down the box click autofill and you’ll see. Not sure why you’re saying it’s £7 per month as it’s £9
23-07-2026 09:00 AM
You may also want to look at upgrading to a Unlimited Essentials Plus, All Rounder or Full Works plan as they include watch data, so often paying a bit more for the plan saves more than the watch add-on.