wheres my order

[anwarulhaq0044]

I have order New Iphone 16 pro in 128gb on 21 october but still i dont receive my phone i dont have any update about my mobile phone i want to know where is my mobile phone and when i receive my phone.

[Chris_B]

@anwarulhaq0044  I recommend you call customer support about this as it sounds like your order didn’t actually go through.   The is only a 1 day waiting for each of the 4 colours available. 

[anwarulhaq0044]

i can call ee before but there is voicemail is come when i will call 

[anwarulhaq0044]

i just have the order number of my phone no tracking details and im waiting for last 13 days

[Peter_W]

Hey there @anwarulhaq0044 😊

I've just sent you over a private message with a few more details to help you get some support for your order.

Peter

[anwarulhaq0044]

i can call the support team and the voicemail say hold on 20minutes i can hold but there is no response still in a the some songs are playing.

[Linzi_H]

Our team will answer as soon as they can @anwarulhaq0044 

Linzi 

[anwarulhaq0044]

kindly do it fast because my phone is broken so i need the phone and new phone already take 13 days its to much and kindly me the tracking of my new phone in my email address.

[Schockwave]

@anwarulhaq0044 , we have no access to accounts here, it also depends on whether there are others before you and whether it is in stock, as to when you will receive it.

I ordered the pro max end of September and only received it last Wednesday.

[anwarulhaq0044]

Hi i can order my new iphone 16 pro and Still I havent receive my iphone. Now 24days are  gone but still yet im waiting for my order.kindly confirm me what happend with my order and when i receive it and how much time its take .