If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I’ve ordered twice over the last few weeks. I’ve been with EE for a couple of years nearly. Ordered an additional plan and paid an upfront cost and still no news on my order and no one can seem to give me an update. All I keep being told is the phone...
The expected dispatch on the item is 3 days. It has been 3 days and there has been no update on the tracker. Order Number: ********** When can I expect this?
I would like to ask why my order has been cancelled after making a payment of £200 to yourselves as I have bought a new phone contracts ?
I upgraded last Thursday, by it doesn't recognise my order when I track my order. Also, doesn't look like my friends and family discount has been applied. Is this because it's a SIM only deal?
So is anyone able to clarify the situation with Anytime Upgardes and Perk Code.For the around the last 4 years, I've upgraded via Anytime Upgrade and had a perk code added. But today, the website says I cant use the code, and speaking with Live Chat...
hi, I ordered phone today i.e 3th JUNE at 16:20 pm. I am not able to track it or not able to understand if it got approved or not. I have my flight on . Where can I know more information regarding the phone? CALL ME OR SEND MAIL PLEASEE I PAID DEPOSI...
Hello, I have a problem with a cancelled online order.I ordered an iPhone 16 Pro Max online last Saturday and paid £30 upfront. The order was cancelled, but the £30 was taken from my bank account. I haven’t received the refund yet. Can you please che...
Hi, I’ve ordered a sim only contract and just wondering if it’s been accepted? I got this email through : Successful EE order ref: xko————- (blocked numbers out) does this mean it’s ordered? And due to be delivered? thanks
Hi it says i am not eliegible for getting the meta quest 3s on pay monthly how do i become eliegble to get it?
