If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a 24month SIM about a week ago now and it still hasn't arrived. I'm just wondering what the usual delivery time for a SIM has been for others before I try ringing customer service. Thanks
Hi I ordered a phone yesterday at 5:45pm I just want to check when would I have it
I've received an email saying my replacement accepted 4 days ago told Monday deliveryHad no DPD date time delivery code tho
Hi guys I ordered a phone last week on 3/6/25 but haven’t heard anything back from you. I paid an upfront fee but my tracker number is not working Can you help please?thanks in advance
I’ve had a confirmation email with a xko order number but no other emails thank you
HiI have tried to upgrade my phone three times with 3 different models, each time it says order accepted, emails me an order number and confirmation then never appears, the tracking says its timed out and there is no change on the app, it just keeps ...
Trying to track my order Just shows Oops! Your tracking timed out.Search again for the latest info on your order.
I want someone to ring me I’ve been trying for months to get stuff resolved
Question . How do I get my order number
Hi I ordered the switch2 bundle with Mario kart, camera, extra joycons, in the box was a code for Mario kart, and 2x12month Nintendo online codes, I’m missing the EE £50 GameCard that was included in the bundle. How do I claim this?Thanks, Ben.
