If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, i ordered my quest 3s early december and never recieved my £50 gamecard, tried to call before christmas, but only numbers online i can find are for phone or TV customers etc... what number can i call to discuss this issue?
Hi, Ordered a quest 3 yesterday and got confirmation this morning. In the text is says they will dispatch it in 7 days? The page I ordered from said 1-3 working days so why am I waiting 7 days for them to ship it? Or is this just a typo/generic respo...
I ordered a contract phone today and paid £30 upfront but I’ve had a message saying it’s cancelled but no refund and no reason why
Hi community,I have ordered a iPhone 16 Pro Max Black 1TB on 27-12-24:I have had confirmation and paid for next day delivery (£10)After contacting EE I was refunded the delivery as they do not have stock. I am disappointed that I wasn’t told that the...
Hi I ordered my device a couple of days ago and haven't heard anything.I understand that it's over the Christmas holidays but was just wondering when I may recieve my order?I have tried to track my order but I recieve this message
I placed an order for handset and sim contract. I received an email confirmation but latter i did receive a sms stating that the order is now cancelled with no tracking number?
Hello, I've just placed an order for a contract phone and then received an email that is subjected "Your EE order: Please call to discuss" but then in the actual email it doesn't say I have to contact them at all and actually says "Thanks, we've got ...
I am trying to upgrade my device - however, in order to do that it sends a PIN to a number I no longer have access to - how do I get the PIN sent to another number? The number is not my main number that i have with EE just the added device that I wan...
Hello, I have ordered s24 ultra 22 December, it has been dispatched within 24 hours however not been delivered until now. Is this normal case during Christmas period?
