If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered an iPad last week and I still have no updates on the order. When i log in to track the order it says dispatched but no dispatch date.
Hi All, I've upgraded my contract 2 weeks ago via app and phone was sent to me by DPD.They try to deliver my phone 5 times but I was at work 3 times and then booked holiday just to be at home when they will come again. DPD driver as me for pin code ...
Hi. Just went through upgrade and when I was choosing phone S24 Ultra it's say that I can claim Watch7. After putting an order I found out that you need to buy eligible phone before 5th of December. Why there is wrong advertising on your shop?
EE have now tried too stet wanted Iflexi plan 5 times and I wanted and everytime it did not work so they have. They took all the delivery charges out my account roughly 50 pounds then the said I have the wrong address registered . I want my money...
I had such a good experience when upgrading at an EE Birmingham store until I found out the 3 subscriptions I was told I still had no longer existed. I had only one subscription so feel a bit duped as losing TNT, Netflix and Apple Music was a deal br...
I made an order for the Xbox Series X with 24 months of game pass included yesterday evening. I received an email from EE when I placed the order, they've taken the £10 upfront fee and sent me a text to activate game pass this morning.However, on my ...
Hi there, I just placed an order over 30 minutes ago. The transaction is showing pending on my card but has been deducted from balance. I’m not concerned about that. I’m more concerned if you have the order? And if it was successful? It all appears t...
I was told the phone would be sent in the morning but have no reference or confirmation emails. I’ve checked spam and junk folders . It was iPhone 15 on flexplan
Hello,I just placed an order for a games console and I have not received confirmation of the order via email.I have also noticed that I'm not receiving the ones for my bills either.Please can somebody help, thanks.
Hi, I made an order today over the phone I passed all credit and identity checks. Advisor said everything is all good. I haven’t received any confirmation email or anything. When I call they say everything’s fine and that it states reserved order. Th...
