If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Unable to track my device order (iPhone 16 white) as it just says “timed out “ unable to see my order on the EE App as well and have had a confirmation email to say it’s been ordered.any help/advice?
Another terrible experience from EE. Not sure how they are the best UK network which they claim to be.I have an add on plan on my account which I have paid off and would like to add another item as I have an allowance on the account. I’ve paid off an...
How do I add the EE perks to my account, upgrade but nowhere to add the codes! Do I phone them or are they linked automatically?Thanks
Hello! I upgraded my phone to the iPhone 17 pro max on the 4th of November. The staff member in ee said it will be a 2 week wait. I haven’t received any sort of order tracking for it so im just wondering wether it will be sent the day before the phon...
Ordered an IPhone 17 pro max 1TB in cosmic orange 22nd of October and was told a 21 day wait, that’s been and gone, what is the likely wait time?
I order a 265gb iPhone 17 black a week ago and yet is still hasn’t been dispatched, I really need the new phone. How much longer should I expect?
Placed an order on the 5th which was fine, got the order number and confirmation but then has been radio silence and status hasn’t moved from dispatched since. Should it take this long usually? It’s been a while since I’ve had to order a device unfor...
I upgraded my mobile phone and paid the £30 fee and had confirmation email of my new phone but the tracking number does not work and had no emails since and no record of it on my online account any ideas ?
Every time I try to add a TV to my basket it says there was a problem and to try later.
