Hi my order got cancelled

[Therevean]

Hi so my order got cancelled and I don’t know the reason for I’m waiting a response thanks

[Chris_B]

@Therevean  This public forum has no access to any order information so can’t tell you why the order was cancelled you’ll need to call customer support for that information. 

[Rach_H · Accepted solution]

Hi @Therevean,

Welcome to the Community!

I'm sorry to hear your order was cancelled, and I can understand your frustration. We do not have account access here on the Community, so we're not able to see the reason for this, but if you give our team a call, they'll be happy to take a look into what has happened.

Rach