18-10-2025 10:38 AM
Why am I still waiting for my order?! Why do EE not keep people informed? I ordered on 25th September still no idea of when it will arrive. If there’s an extended delay then tell your customers! Keep people informed it’s really not much to ask? Give me the option to cancel the order and go elsewhere 😫
13-11-2025 12:10 PM - edited 13-11-2025 12:12 PM
I ordered the cosmic orange pro max on October 27th and have had no updates at all?!
when can we expect these to start coming out?
13-11-2025 12:15 PM
I can have a look at the estimated guidance from the 27th October for you @Phil2711.
Which storage size did you order?
Michael
13-11-2025 12:15 PM
Hi Michael it’s 256gb
thank you
13-11-2025 12:21 PM
Thanks @Phil2711. The guidance for that model was that we'd estimate dispatch within 28 days of the order being placed.
Once it is on the way, you'll get a text or email, or notification in the DPD app if you have that, letting you know when it'll be delivered.
Michael
13-11-2025 04:42 PM
Hey all,
Just wondering how long people are waiting for their device to arrive?
TIA