iPhone 15 Pro Max - Delivery Timescales

[ColinDak]

Hi, 

I ordered the iPhone 15 Pro Max (White 256G) back on the 25th of September and as of yet apart from the order confirmation email, there has been no tracking update… just the “Sorry, we can’t show your order details right now”. 

Given that it has been more than the 28 days since I placed the order, are there any availability updates on these units and expected delivery dates?

Cheers

[Leanne_T]

Hi @ColinDak 

We allocate stock on a first come, first served basis, and the delivery timescale will vary depending on the colour and size variant you purchased. 

As soon as we have your order and this has been dispatched DPD will be in touch to arrange delivery. 

Leanne.

[ColinDak]

Heard it all before. I really don’t care anymore. I am out of contract and will be cancelling the order and current contract. EE on the whole are a shambles, so it’s time to try another provider. 

[Purpledragonuk]

Just thought I’d (hopefully) spread hope to anyone else waiting… I ordered a 15 Pro Max 256 NT on 03/10 got a confirmation email with xko order number. Have literally heard nothing else and haven’t been able to track my order at all. Then out of the blue this morning I get a text from DPD saying it’s been delivered today! 
Really hoping for everyone else still waiting they get the same text soon 🤞

[ColinDak]

Forty days have passed since I placed the order and still nothing - spoke again with CS and they said, realistically early to mid December….that would be MORE THAN 70 DAYS!!!!

[Katie_B]

Hi @ColinDak. 

Welcome back to the community. 

I am sorry to hear there is still no update on your order. 

As soon as your order is being processed for delivery you will be notified.

Katie 🙂

[Cookeg]

I contacted EE yesterday I ordered on 4th October and was told I'd have it on or before 24th October. They told me yesterday they have lots of back orders and haven't had a delivery from Apple yet. He couldn't give me a timescale said it could be next week or a few months 🤔 not very helpful. 

[Durken]

Absolutely same story. Ordered on 4th October in white. Still nothing, customer support is useless. Not even approximate date, just "more than 28 days". 

[FlorenceMDDR]

I feel you

[ColinDak]

45 days after it was ordered - It has finally arrived!!

[Christopher_G]

Thanks for your patience, @ColinDak 

I hope you love it. 🙂

Chris