If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hey All,I recently ordered an additional SIM for my EE account online. I received a “Thanks for your order” email, which included the order number, the order date, and information on “Your Plan”. Does this email count as a formal acceptance of the ad...
Hi, I have placed an order yesterday evening for Iphone 16 pro 128 gb Pay as you go. From my bank 30£ has been taken but there is no any information regardig an order details. i have checked my spam folder in email but there is nothing. my email sho...
Hi. Can anyone at EE look into Order: SO0xxxxxxx. Its the Google Pixel 8a. I'm travelling on 19/11/2024 and i purchased this phone on 10/11 hoping to recieve it in time for my travels as the delivery timeframe quoted was 1 to 3 days. Is there anyway ...
Hi!I need to know about my order xko*******. I received promise about delivery today.Please check it [mod edit: please don't post personal details in the forum]
Hi I returned my upgraded phone through the Royal Mail 'special delivery' silver bag which was sent to me and was received and signed for by EE on Friday 8 November. I am still within the cooling period and the return email says the return will be pr...
Just taken out new broadband. Need to upgrade sim as part of benefit but want to keep same mobile number. How do I go about it? Thank you
Hi, submitted an online order and was asked to call. Went through everything and then was told can’t compete as system says “failed to create a lan” so cannot set up flex pay and arrange 36 month contract on the device. All they could offer me was to...
Hi,I have ordered a PlayStation 5 console on 18/11/23 and received the initial email confirmation but no other updates since then.I have been trying to contact EE to get in touch with someone who can provide me with a progress update but unfortunatel...
