If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have received the new phone and contract but haven't received the Sim card. And it was in the contract actual sim card placed.
Hi, I ordered an iPhone pro max on Tuesday as part of an upgrade and received the order confirmation email. Its status changed to dispatched on Wednesday, though the dispatched date on the tracker is blank. It's been 2 clear business days now and I h...
Hi I placed my upgrade order last week - the information with the tracking reference states it has been dispatched but I have had no further contact from EE or DPD for delivery. Is there a delay in delivery of the Iphone 16 pro? Would be nice to have...
Expected new phone to arrive within 3 days, but it's been 4 days and I don't even have an expected delivery date. I've got a tracking number from EE but it gives me no info, I haven't had an email from DPD yet either
Please I made an order for s24 ultra and after payment of upfront cost my order was cancelled. Please refund my deposit
Is there some kind of an issue with processing orders at the moment?I paid over £200 for an early upgrade on my existing handset, as the battery life on my handset has always been terrible, and it now doesn't hold charge for more than four hours.It's...
I placed an order for an iPad Air earlier and changed the billing / delivery address to my new one, but after placing the order I noticed it had changed back to the old address.I called 150 and they changed my address in the system but said I needed ...
It is ridiculous to order a phone that says next day dispatch and then no further update other than saying it has been dispatched! I had taken the day off work to receive my phone and that was a week ago. If I was told it was going to take weeks rath...
Good evening, I ordered my 16 pro max desert titanium on the 17th and paid outright sim free. I was originally told I would get it on the 20th off the adviser that’s why I placed the order. As you can imagine that wasn’t the case. The only correspond...
Hi,I have ordered my i phone 16 pro on 25/09/2024 still haven't heard anything.
