If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I recently ordered AirPods and when initially checking out I had encountered an error and had to recheck out which went through and I received a confirmation email as usual. Upon checking my bank statement, I have realised I have been double charg...
hi, i purchased a new phone online 2 days ago, got email with reference number xko and no other follow up emails, paid deposit etc and still no phone dispatched to me,or any correspondence, very poor service from EE and very bad communication, starti...
I ordered a phone and SIM card 4 days and got an email with a reference number and saying it would be dispatched in a day or 2, haven't received any correspondence since
Got order number, paid deposit. When I order track it says order has timed out. It was the aquamarine iPhone 16 128. Ordered on Thursday 24th July.
Today i order a Samsung with pay Monthley and when they get the money they cancelled it i dont know why and didn't refund me
Hi, I ordered a SIM card but DPD have been unable to deliver it and it's now winging it's way back to EE. In the meantime I've received my first bill. TBF it's my fault, I should've had it delivered to my work address. How can I get it rerouted to a ...
I ordered the flip 7 11 days ago, this morning was told it would be delivered. I've just been told sorry its out of stock choose another phone. Been with ee 8 years and this is ridiculous
Hi! yesterday around 7pm i ordered an Iphone 15 on contract it’s 3:20PM. Payment was accepted straight away, last night but I haven’t received a dispatch email or any tracking details. The order status hasn’t changed since, and I’m starting to wonder...
Do we know when these will be dispatched? I was under the impression today is release day and I ordered a 1tb one about 2 weeks ago. Not being impatient but need make sure I’m home to collect it.
I signed up with EE on Monday 21st July, my phone was supposed to be available for dispatch in 1 working day according to your website. I have heard nothing since receiving my order number. I have already checked the dpd app and there is nothing.The...
