If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have had a nightmare of a time trying to place an order, having to cancel my original order and reissue one. Handset is supposed to be delivered today, but i have had no information from either DPD or EE about it
I upgrade 3 handsets on Saturday, mine and my kids’, with an estimated delivery date of Monday 5th. No sign of the handsets yet or contact from DPD as per the confirmation emails. I can’t track the order as I don’t have an order number on any of the ...
People dont know what they are doing. I ordered a new sim on 30th of Aug. Which didnt arrive until 6th of September. So i called customer care on 7th of September and said my sim card is not arrived. So that xxxxx sent another sim card which is suppo...
Hi, I never received an order confirmation e-mail for my galaxy Fold 4, and i am having a hard time finding any concrete info to show Samsung regarding my order date to comply with there free buds promo for pre ordering the Fold 4.I received the phon...
Hey,I hope someone will be able to help. I applied for an upgrade and received as above in the subject line your order is being processed with and xko order ref. seems to have been stuck there for a few hours now I was under the impression that as th...
Hi
Wrong advice received and Mini 4G hub ordered. Correct BT 4G hub received within 14 days. Now trying to return the 4GMini Hub. Numerous phone calls with assurances that a returns bag will be posted but weeks later no bag. Have now been charged £50 fo...
Hi I’m looking at purchasing an iPhone 12 through an upgrade. The plan I’ve seen says the data and everything else I’m happy with but can’t see how many minutes for calls the plan would allow me.
Hi there, I upgraded my phone yesterday and have still not received a confirmation email or a tracking number for my new phone, could you help please?
I recently added another line to my account, while I was proceeding with it your advisor Matt, also signed me up for a Apple Watch, and advised it would be delivered Tuesday the 6th at the latest however I’ve had no correspondence regarding this even...
