27-10-2022 07:53 PM
Hi,I ordered a VR for my daughters Christmas but unfortunately we no longer require this item, we had agreed to pay it over 11 months.
27-10-2022 08:28 PM
Hi @Mandy-25
Unless you purchased it within the last 14 days then nothing can be done. You can pay it off early if you speak to EE CS on 150.
Thanks
27-10-2022 08:55 PM
If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.