If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Good morning I have placed an order for a syn card 17/06 and did not received anything yet. PAC code has also been sent as per order number above. Can you please advise? xxxxxxxxx xxxxxxx [Mod edit: Please do not post personal information on ...
I’m in the process of upgrading and whilst ordering it says no upfront fee for the phone, however, when it comes to checking out there is an up front fee of £50.00 am I missing something??
Ordered a new phone before 19.30 on Sunday. It says you will receive messages regarding delivery but 24hrs have passed and I've had no contact. Tried tracking online using my order number and it says, "Sorry, we can't show your order details right n...
I have ordered a new iphone to eplace my old one which has stopped working. EE say delivery updates will be sent to my old non working phone, how can i receive delivery details ??
So here goes the fun, So I did an anytime upgrade yesterday to a iPhone 13 Pro Max 512GB. Was told categorically that they were not in stock so a two week wait. That's fine, stock levels are never easy to work around. Imagine my shock when my new pho...
Trying to upgrade as an existing EE customer. Clicking through the phones and choosing Green Samsung S22 on a trade-in plan, once the device type and IMEI are added and the new phone can be added to the basket - it then appears as White S22 128GB. Th...
Ordered a new phone and got an email saying to call to confirm details, but my current phone has a smashed screen and is unusable, what should I do?
Cancel this order Reference Number is: XXXXXXXXX Would someone please help me Cancel the above order? [MOD EDIT: Removed order number]
I have recently been locked out the email used to send the tracking to, I have just upgraded and added on a second item, however I don’t have any tracking number due to this. What can I do, or how long does it normally take- order was iPhone 13 pro i...
Trying to checkout a new plan but I’m unable to? says date must be after date of birth? For the credit check part, but the dates I’m entering ARE after my dob, please help!
