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JuStinaaa
Explorer

I have just come from BT to  EE with  mobile phone .I have  tried to get a iwatch but not able to get it. After choosing watch I want I am not able to press next. Could anybody explain why ?

 

thank you 

3 REPLIES 3
Jon_K
Former EE Employee

Hi @JuStinaaa.

When did you switch over to EE?

Do you have any other additional lines on your account?

Jon

Hi 

i have moved last month and I do have a 1 more line /phone on same account and both were moved the same time . First bill paid already .

Jon_K
Former EE Employee

Thanks @JuStinaaa.

I'd recommend getting in touch with our Sales Team so they can check your account and see why this is happening for you.

Jon