If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I was told when I placed my order it will be dispatched within 14 days . I ordered the starlight 45mm Apple Watch on 30th June . Order status says awaiting confirmation. I’ve had a text to say great news your order is coming soon but still no dispatc...
I ordered my new phone and still havnt be told when delivery is I was told it’s in stock and be delivered next day it’s now going on day 3. Can you tell me what’s happening
Hi, I entered the wrong E-mail address on the form to order a new iPhone, I can't access it so can't get my confirmation number. I cannot ring EE as I don't have a number and cannot track on the DPD app. It's been 4 days since I placed the order. The...
I have paid for a package and the money has been taken out of my bank however i didn’t receive confirmation email, i refreshed the page and it took me back too ‘pay now’ when i have already paid?
I paid for a early upgrade, EE had not entered my flat number and DPD still delivered my phone somewhere random and said it’s been signed by concierge(which I don’t have). The picture is obviously not of phone box and DPD are saying I have to go thro...
I've ordered a phone of ee app on Friday all payed for seen payment has gone through but had no confirmation email with any reference codes or anything but confused
Hi, I am trading in my old Samsung phone. I am going to send the device back with Royal Mail Special delivery so i don't need to use the prepaid sticker that was sent with the returns bag. Question is, do i need to send anything else with the phone? ...
I go to upgrade and just get a 404 every time.Just want to upgrade to a 160 gig / month sim only ?
Hello, I am writing because I have a problem with my order on Jul 7, 2022 I updated to a new contract, the fee was also paid, I got a confirmation, but unfortunately I entered the wrong contact number by mistake and since then I have no information w...
I want to get a new sim only deal where is the biggest discounter and best price? Is the call centre or the EE shop?Thanks I wantUnlimited data, text, minutes 5GSamsung watch esim plan and roaming for about £20 a month .Don't mind 24month agreemen...
