Hello @docnneka ,
Welcome to the community,
If you are a new customer, log out and then click on shop and choose the phone and plan you want.
If you are already a customer, stay logged in, and then click on shop, choose phone and plan as an upgrade.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
