If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Am trying to upgrade phone and it’s says “£0 upfront was £50” but when I go and add to basket and go through the process it wants to charge the £50 and asks for payment details any ideas please?
Just a quick question.I upgraded 2 out of 4 lines last week and took a new line out. The advisor in store unfortunately wasn't up front let's say, however EE have been absolutely brilliant about dealing with the aftermath and my main gripe is sorted....
What about my request? Why won't it let me track it? because I have already called you and gone to the store and I have done everything that you have told me. verify my identity the account number and you have not sent me any text message or email
Every time I put in the order number for tracking to have an idea when my phone (contract) is likely to arrive .. it tells me nothing as I can only track contract mobile phone orders?! I keep getting texts to say it’s on track but doesn’t tell me any...
If when I ordered my phone the expected delivery was dispatched within twenty one days, will this still be honoured? As this has now changed to over 28 days, I will be going away in a few weeks and I’m already 8 days into my 21 day wait!And my phone ...
I ordered a new SIM card with same number but on line help told me it would come in 3 to 5 days but this was 2 weeks ago and its not arrived can ı chase this some how
xkoxxxxxxxxx That’s my order number where my delivery [Mod edit: Please do not post order numbers on the public board. Thanks!]
Ordered 5th Nov, told to expect delivery within 21 days; these are about to elapse. Has this estimate changed?
I ordered a new phone on 20/11/22. The woman on the phone said it should be delivered the next day. It’s now been 5 days and there’s still now sign of it. When I look on the tracking it’s just saying it’s been dispatched?
